I’m excited to share that I just signed the venue contract for a full-day “Mastering Outages” public class on incident management, for here in the SF Bay Area on Friday 18 May 2018. I’ll be posting full details shortly, as I get everything else set up, but you should join my mailing list so that you don’t miss any announcements (or discounts!)…
- See you at the Learning From Incidents Conference in Denver, Feb 15-16?
- How best to reopen a closed incident? (Hint: Don’t!)
- When The Boss should not be The Boss
- [tap, tap] Does this thing still work? Oh, hi there… I’m back!
- Why is it important to separate the Incident Commander and Tech Lead roles?